Emergency spill response depends on the material released and the pathways it may have entered. We support environmental recovery, cleanup and follow-up investigation once the immediate risks to people are being managed. This website form is not an emergency dispatch service.
Emergency Spill Response
Recovery and follow-up assessment where a spill may have affected surfaces, drainage, soil or water.
Emergency Spill Response enquiry

Drainage information
Site drainage plans help trace possible pollution beyond the point where a spill first appeared.
Recovered waste
Liquids, used absorbents and contaminated debris need containers and disposal arrangements suited to their contents.
Environmental pathways after a spill
A release contained on an intact surface presents a different environmental problem from one beside a gully or on unmade ground. Drainage information, product details and safe observations help identify where contamination may have travelled beyond the visible spill.
Immediate danger to people is dealt with through the site’s emergency arrangements and the emergency services where required. Environmental regulators may also need notification. Recovery and cleaning methods must suit the substance because the wrong method can spread contamination or create another hazard.

Discuss emergency spill response
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Recovery, waste management and follow-up investigation
Recovered liquid, absorbents and contaminated debris need suitable containment and disposal. If the spill has entered soil, drainage or water, cleanup of the visible surface may be only the first part of the environmental work.
Incident details, cleanup information and any sampling results are used to decide what further treatment, repair or investigation is needed. A clear factual record is useful for later environmental and regulatory follow-up, but it does not replace the assessment of any contamination that remains.
Emergency Spill Response: common questions
What should I do if the spill still presents an immediate danger?
Use the site's emergency arrangements and contact the emergency services where necessary. This website form is for environmental recovery and follow-up, not emergency dispatch.
Does visible cleanup resolve every environmental effect?
No. Contamination may remain in ground, drainage or water and require further assessment.
What information helps after the incident is controlled?
The substance, quantity, timing, affected area and the containment or cleanup already undertaken.
Should a spill be washed into a drain?
No. This can spread contamination and create another discharge. Recovery and cleaning must suit the substance and affected surfaces.
When can sampling be needed after a spill?
Sampling may be justified where the release could have entered soil, drainage or water and visual cleanup cannot establish the remaining contamination.